Accessing Simmarcom’s helpdesk system
This system is for the use of Simmarcom’s customers and access is by consented agreement. Sorry, we do not allow other registration to this system. Customers of Simmarcom who would like access should contact Simmarcom here.
This information is used to log you into your account using the information you have consented to give us. And we will use it to send email updates to your tickets and where necessary to solve the issue you report in help tickets.
We will delete the information when the account is closed, except where we have a legal obligation to retain it (e.g. for our Tax reporting).
We will not use the data collected here for marketing purposes.
Under the GDPR, you have rights such as the Right to be Informed (about how we use your data), Right of Erasure (also known as the “Right to be Forgotten” i.e. to have your data deleted), Right of Access (to your data), and more important rights.
You have the right to object to our processing (i.e. using) your data, especially relating to direct marketing or other legitimate interests.
We will only process your data where we have consent to do so, and for the consented purpose. You may withdraw consent at any time and we will remove your account and information except where we have a legal obligation to retain it, such as for legal or Tax reporting purposes.